Real customers. Verified reviews. Peer-based insights.

The 2025 Gartner® Peer Insights™ “Voice of the Customer” report for Document Management is now available — and FileOrbis is named a Strong Performer, based on high customer satisfaction and recommendation scores..

When choosing a document management solution, real-world feedback from peer organizations carries more weight than feature lists or vendor demos.

This peer-authored report brings together independently verified customer reviews to help you compare leading platforms — and see how FileOrbis is performing where it matters most.

What’s Inside the Report

In the report, FileOrbis was:

Rated 4.9 out of 5.0 for overall product experience

Received a 95% “Willingness to Recommend” from verified users based on total 40 reviews as of 31 March 2025.

Rated 4.7/5/0 for Product Capabilities, 4.7/5.0 for Sales Experience, 4.8/5.0 for Deployment Experience and 4.8/5.0 for Support Experience.

FileOrbis has been included in this report for the first time — and has been named a Strong Performer among other vendors.

We believe that this is a reflection of why our customers rely on FileOrbis for their secure document management needs.

If you’re evaluating document management systems or enterprise content management solutions, this report provides an invaluable look into how your peers view FileOrbis — and why they recommend us.

What is Gartner® Peer Insights™?

The “Voice of the Customer” is a document that applies a methodology (documented here) to aggregated Gartner® Peer Insights™’ reviews in a market to provide an overall perspective for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, can also complement expert-generated research such as Magic Quadrants and Market Guides. It can play a key role in your buying process, as it focuses on direct peer experiences of buying, implementing and operating a solution. For more information, please visit https://gpivendorresources.gartner.com/en/articles/10684349-gartner-peer-insights-voice-of-the-customer-methodology-3-0 .

Read the report to learn why our customers named us a Strong Performer

GARTNER® AND PEER INSIGHTS™

Gartner®, Peer Insights™ ‘Voice of the Customer’: Document Management, By Peer Contributors, June 2025.

Based on 40 reviews in the 18-month review period ending March 31st, 2025.

Gartner, Peer Insights™ ‘Voice of the Customer’: Content Services Platforms, By Peer Contributors, 25 June 2025.

GARTNER® is a registered trademark and service mark, PEER INSIGHTS™ is a registered trademark of Gartner®, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner® Peer Insights™ content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner® or its affiliates. Gartner® does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner®, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner® document is available upon request from FileOrbis.