Real customers. Verified reviews. Peer-based insights.

The 2025 Gartner Peer Insights™ “Voice of the Customer” report for Document Management is now available — and FileOrbis is named a Strong Performer, based on high customer satisfaction and recommendation scores..

When choosing a document management solution, real-world feedback from peer organizations carries more weight than feature lists or vendor demos.

This Gartner-authored report brings together independently verified customer reviews to help you compare leading platforms — and see how FileOrbis is performing where it matters most.

What’s Inside the Report

In the report, FileOrbis was:

Rated 4.9 out of 5.0 for overall product experience
Received a 95% “Willingness to Recommend” from verified users
Recognized for high product quality, exceptional support, and strong deployment experience

FileOrbis has been included in this report for the first time — and has been named a Strong Performer among other vendors.

We believe that this is a reflection of why our customers rely on FileOrbis for their secure document management needs.

If you’re evaluating document management systems or enterprise content management solutions, this report provides an invaluable look into how your peers view FileOrbis — and why they recommend us.

What is Gartner^® Peer Insights^™?

Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 350,000 verified reviews in more than 340 markets. For more information, please visit  www.gartner.com/reviews/home.

Read the report to learn why our customers named us a strong performer

GARTNER AND PEER INSIGHTS

Gartner Research Methodologies, Gartner® Peer Insights™ ‘Voice of the Customer’: Document Management, By Peer Contributors, June 2025.

Based on 171 reviews in the 18-month review period ending March 31st, 2025.

Gartner, Peer Insights ‘Voice of the Customer’: Content Services Platforms, By Peer Contributors, 25 June 2025.

GARTNER is a registered trademark and service mark, PEER INSIGHTS, and GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from M-Files.